Over the past five years, technology has developed applications to simplify travelling no matter it is for miles away or just a domestic trip. Like other industries, there is fierce competition in travel and tourism industry as well, but the highly advanced travel technology has made the things easy and extraordinary.
It is an application of information and communications technology which has been developed for serving tourism and hospitality industry segments in more advanced manner. It is also known as hospitality automation or tourism technology, so don’t get confused with names. As the name indicates, it has brought robust solutions to the businesses and customers can expect unmatched services as never before.
Though the term travel simply means locomotion and earlier the tourism technology had original association with computer reservations system of the airlines industry. But now, it has been noticed that it is used in more comprehensive manner, integrating the travel tourism sector and hospitality industry. It can also be cited to as e-travel, in reference to electronic travel.
Earlier manual process was followed for everything from booking ticket to room reservation, that was complicated for agencies and even for customers, but now anything can be done quickly without any mess up or delay. Being updated with new features and capabilities, the travel technology is highly beneficial to the businesses such as online agencies, destination specialists, receptive tour operators, holiday divisions, travel suppliers etc.
With the hospitality automation, running travel and tourism or hospitality businesses has become quite easy and tension-free now and this is reason why these segments are attracting the people nowadays. It is being used progressively to depict systems from managing to monitoring. It is really a boon for customer as well as businesses. Both of the parties can stay in touch all the time and what if any modification is made by the customer in his reservations or anything, it is monitored immediately by the travel supplier.
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